Shopping with Us – Terms and Conditions
We hope your love your purchase and advise you to contact us if you need any assistance with your order.
We deliver only within the Republic of Ireland
Carrier and Delivery Timeframe
We use An Post to ship your order and expect to have your order with you within 4 working days.
We have three rates of delivery dependent on the weight of your order. Small packet rate €2. Packet rate €6. Parcel rate €9. In the case of multiple items per order, your delivery charge will be calculated based on the overall order and not on individual items. Gift vouchers and gym memberships are dispatched free of charge.
If you are not happy with your order, you may return it to us, at your expense, within 21 days for a full refund provided the product is in resaleable condition. Please contact us at Kilcannon Garden Centre and Restaurant, Astro Active Centre or Bellefield Design to process this return. Delivery charges are non-refundable. Proof of purchase required.
Gift Vouchers and Gym Memberships are non-refundable.
If your product is faulty, please contact us within 28 days at Kilcannon Garden Centre and Restaurant, Astro Active Centre or Bellefield Design to process your return. The product may be returned to us at our expense and we will offer you a replacement product or refund should a replacement be unavailable. Proof of purchase required.
We guarantee all live plants for 12 months after purchase. If, with the recommended care and attention, your plant fails to grow within 12 months, return it to us with proof of purchase and we will offer you a replacement.